Customer Service
Returns
We gladly accept returns on the following basis:
- Purchase within 30 day.
- Garments must be unworn, unwashed, and have all original attached tags.
- Damage
Online refunds will be issued in the original form of payment for price paid. A mail check will be issued when original form of payment is unavailable for credit.
Returns should be shipped to:
Hartstrings, LLC
330 South Warminster Road
Hatboro PA, 19040
Include in your shipment the return portion from your original invoice or a copy of your receipt.
Contacts
Our customer service department is available Monday - Friday 8:30 am - 5 pm EST.
Toll Free Number: 866.346.4242
Email: csserv@hartstrings.com
Customer Service Mailing Address:
270 East Conestoga Road
Strafford PA, 19087
Returns should be mailed to out Distribution Center - see returns for more information.